Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel

Great service from all the staff who went out of there way to help us from the moment we arrived through evening meal , breakfast and checkout. Traveling with an elderly family member who is very unwell. We had an accessible room with adjoining double room which made caring for our Father very comfortable and convenient. They even an extra heater for our dads room. (The rooms are warm enough but he required that little bit warmer). We all slept well and left rested. Breakfast was great with lots of choice and staff very on hand keeping everything clean and topped up. Especially liked the extra zone for gluten free products and toaster. We only chose 5his hotel as its convenient to the motorway as a half way stop over. However we would choose this place again as we have family near by. I look forward to returning and being able to visit the pool and sauna area.

Great location near the motorway but you couldn’t hear it at night. The room was very nice. I informed them at check in that I might return late and wasn’t sure if the door would be locked and they gave me a card with the contact number. Both checking in and checking out was an easy process. Will definitely be back when I need something similar

The customer service from the front desk was excellent. They made me feel so rich and so polite. The evening restaurant staff were all excellent. The customer service they give is outstanding. So attentive to my needs. On Saturday morning, my first day of breakfast the member of staff was so polite. The area around the hotel is really nice. The food is excellent. I have been to Italy many times and ate pizza,but the pizza I had with charged grilled vegetables was much better than Italy. The room is an excellent size. The view was private with bushes which I like.

The room had all the necessary equipment,the bed was very comfortable and the air on was great, it was lovely and quiet.Also being able to put the light on in the hallway from the bed is a great idea.

Hotel welcoming and our dog joining us was not an issue and did not impact the standard of room we received. Reception staff were friendly and welcoming and found us a swimming slot for that evening. Pool was basic but clean and a nice temperature, swim time was limited to accommodate all bookings but staff were polite and apologetic for this and it was a bank Holiday weekend, so hotel was busy. We swam again the following morning when it was quieter and this was no longer an issue. Restaurant was of a good standard and food was tasty. Rooms were clean comfortable and had great facilities, beds were super comfy. Location convenient for travelling plans we had, there was also a lovely little play park for the kids outside.