Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel

Great service from all the staff who went out of there way to help us from the moment we arrived through evening meal , breakfast and checkout. Traveling with an elderly family member who is very unwell. We had an accessible room with adjoining double room which made caring for our Father very comfortable and convenient. They even an extra heater for our dads room. (The rooms are warm enough but he required that little bit warmer). We all slept well and left rested. Breakfast was great with lots of choice and staff very on hand keeping everything clean and topped up. Especially liked the extra zone for gluten free products and toaster. We only chose 5his hotel as its convenient to the motorway as a half way stop over. However we would choose this place again as we have family near by. I look forward to returning and being able to visit the pool and sauna area.

The location was perfect, easy to reach from the motorway after a long drive. The room was good, there were tea and coffee facilities and enough space to store our luggage. The bed was comfortable. We had breakfast included and it was good, the team were able to provide a nut free breakfast. The staff were really helpful, especially Ollie, James and Piotr, they took our requests seriously. James was also able to provide some advice when we had car problems.

As soon as we arrived the young gentleman on reception ( I didn't catch his name) was soooo lovely. Really friendly and informative. The room was very clean as was the rest of the hotel that we saw. Unfortunately we had to leave really early so we did not get a chance to try out the breakfast. I would definitely stay again if I wasn't with my hubby as the bed was too soft for him so he was quite uncomfortable and didn't get much sleep but it was fine for me. The location was perfect for us as we were attending our granddaughters dance competition nearby. There was a restaurant in the hotel that looked fab and even a park outside for kiddies.

The dinner was excellent, much better than expected! The menu was fairly limited and didn't match what was on the website but we were all very happy with what we got. The staff were very friendly. The bedroom was a good size and the bed was very comfy

Great location. We had visited the Emma Bridgewater factory for my mums birthday and this worked well for us as we didn’t want to stay centrally. Really great breakfast / food choices. Pool was lovely addition too. Our room was really clean & comfortable and super quiet which was great after a long day. Staff were exceptional and really kind, I didn’t catch the lady’s name on the desk sadly but she gave us complimentary breakfast as it was my mums birthday which was super lovely and made my mums day due to your kindness! Lots of car parking spaces and play area for any children. Great size room. We will definitely use this hotel again when we are in the area. Thank you for a lovely stay!